So I decided to try to open the file in Acrobat to investigate what might be wrong. But instead Acrobat opening the file, I got the following message: "There was an error opening this document. The file is damaged and could not be repaired."
I decided to try an alternative to Acrobat. For certain tasks, I like to use Apple's Preview software. So just out of curiosity, I wanted to see if Preview would save the day for me as it has on several other occasions. So, I opened the same file in Preview and it opened without any problem whatsoever. I saved it with a different name and then imported the file into InDesign.
Out of curiosity, I checked out the file in Acrobat. All the fonts were embedded properly, and everything checked out properly from a prepress-standpoint.
I'm not sure what the problem was, but it sure is good to know that I have a workaround to rescue problematic PDF files when they don't want to open.
Hi Kelly
ReplyDeleteI like your site,, very helpful.
My question is: i am ruuning Window 7 & adobe 9.
when i try to open web based adobe files.. i get a box with the adobe icon and a ? in it.
have you seen this before? its not every document.. it just some.. i try 3 and 4 times..and sometimes it opens.. more not.
If you have any suggestions.it would be agreat help. Thanks
MMcArthur
Hi Michelle,
ReplyDeleteNo, I haven't seen that before. I was thinking it might be a problem with the install of your Reader/acrobat, but if it's just an intermittent problem, then probably not. Try right clicking on the link to the PDF and then "save target as."